QUALITY
GENERAL QUALITY AND SUSTAINABILITY POLICY.
1. Quality Guarantee:
The satisfaction of our Clients, External Suppliers and Employees is the reason for our daily work. Our guests are the priority when planning and developing our Services and Products.
Our improvement goals are based on your opinions and suggestions.
We systematize our Quality and Sustainability Management by implementing Operating Systems that include Work Procedures and Continuous Improvement, which allow us to meet the requirements demanded by our Clients and our Environment, applying the Local, Regional, National and International Legal Regulations.
The satisfaction of our Clients, External Suppliers and Employees is the reason for our daily work. Our guests are the priority when planning and developing our Services and Products.
Our improvement goals are based on your opinions and suggestions.
We systematize our Quality and Sustainability Management by implementing Operating Systems that include Work Procedures and Continuous Improvement, which allow us to meet the requirements demanded by our Clients and our Environment, applying the Local, Regional, National and International Legal Regulations.
2. Sustainability and Environment
We are committed to environmental protection and we strive to reduce and minimize impacts on the environment. We separate waste, reduce water and energy consumption, adapt infrastructures to the environment and manage hazardous waste discharges through authorized managers. We promote sustainability through Local Suppliers and prioritize the least aggressive products with the environment, including transport and packaging; we participate in solidarity in local activities.
We are committed to environmental protection and we strive to reduce and minimize impacts on the environment. We separate waste, reduce water and energy consumption, adapt infrastructures to the environment and manage hazardous waste discharges through authorized managers. We promote sustainability through Local Suppliers and prioritize the least aggressive products with the environment, including transport and packaging; we participate in solidarity in local activities.
3. Human Resources, Health and Safety:
The staff is our greatest asset; We express our social commitment and responsibility in the labor relationship with our Employees, based on personal and professional development, support, respect and fair assessment, as well as strict compliance with the legislation in all areas related to their work activity and Rights Humans.
We value the contributions of all Employees, creativity and involvement in the defined objectives, respecting freedom of association and Equality Policies.
We are committed to the prevention, control of occupational risks and the development of actions that improve the Health and Safety of our Employees and Clients.
4. Child Protection:
We avoid any type of discrimination and any form of exploitation, including child sexual exploitation, involving Employees, Collaborators, External Suppliers and Clients. We also participate in the SOS Children's Villages project, where children are protected by giving them a stable and safe family environment.
We avoid any type of discrimination and any form of exploitation, including child sexual exploitation, involving Employees, Collaborators, External Suppliers and Clients. We also participate in the SOS Children's Villages project, where children are protected by giving them a stable and safe family environment.
5. Purchasing and development of the Local Community:
We apply strict procedures regarding the evaluation and selection of Collaborators and External Suppliers based on the application of current legislation on the Environment, Human Resources policy and Child Protection. We prioritize Local Suppliers and support the development of the Local Community in solidarity.
We apply strict procedures regarding the evaluation and selection of Collaborators and External Suppliers based on the application of current legislation on the Environment, Human Resources policy and Child Protection. We prioritize Local Suppliers and support the development of the Local Community in solidarity.
The General Quality and Sustainability Policy is available to Collaborators, External Suppliers and Clients and will be known to all Employees and promoted through the corresponding training actions.
* If you would like to access the quality and sustainability manual, please request it by sending an e-mail to administracion@clubmaspalomassuites.com